Access America Telephone Company

Public Service Announcement:

Information about the State of Tennessee's and the Federal (FCC and FTC) Consumer Do Not Call Lists


There are currently two lists and we recommend that you sign up on both of them because the different agencies have different jurisdictions and enforcement procedures.  Please note that Access America does not telemarket residential customers.

1.  Tennessee Do Not Call Telephone Sales Solicitation Law T.C.A. Section 65-4-401 et seq.
The State of Tennessee (http://www.state.tn.us) has instituted a Telemarketing Do Not Call List for residential customers in Tennessee as of July 1, 2000.  It is FREE to sign up on the list.  The telemarketers who call residences must obtain (purchase) the list from the State of Tennessee so they don't call you.  There are certain exceptions to the rule.  Telemarketers from not-for-profit companies are still allowed to call residential customers.  Also, if you have done business with a company within the last 12 months telemarketers from that company are allowed to call you.   In addition, telemarketers are allowed to call you if you have requested that someone call you.  For more information you can follow this link to the State of Tennessee-Tennessee Regulatory Authority website (http://www.state.tn.us/tra).   In order to sign up for the list, you can go directly to the Do Not Call page (http://www2.state.tn.us/tra/nocall.htm).

2.  Federal Trade Commission (FTC) and the Federal Communications Commission (FCC)
The Federal Trade Commission (FTC), under its authority for regulating telemarketers at the federal level under the Telemarketing and Consumer Fraud and Abuse Prevention Act of 1994 and the Telemarketing Sales Rule of 1995 and the Do Not Call Implementation Act of March 11, 2003, has instituted a Telemarketing Do Not Call List for residential customers Nationwide starting June 27, 2003.  It is FREE to sign up on the list.  The list will go live on October 1, 2003.  You will need to sign up on the list every 5 years.   The only information that is kept is your telephone number.  Your telephone number will be removed from the list if it is disconnected.  Telemarketers will not be allowed to call you unless 1) you have a prior established business relationship, 2) you have given prior written consent, 3) the call is not commercial or does not include unsolicited advertisements, 4) calls on behalf of or by non-profit, tax-exempt organizations.  Telemarketers must obtain the list before telemarketing residential customers (consumers).  The Federal Communications Commission (FCC) added additional enforcement rules to the FTC's list.  The FTC and the FCC will coordinate enforcement efforts.  For more information, please visit the FTC's website (http://www.ftc.gov).   In order to sign up for the list, you can go directly to the FTC's National Do-Not-Call Registry webpage (http://www.ftc.gov/donotcall).  For more information from the FCC, you can follow this link to the FCC's website (http://www.fcc.gov).   In order to sign up for the list from the FCC's website, you can go directly to the FCC's National Do-Not-Call Registry webpage (http://www.fcc.gov/cgb/donotcall).   In order to sign up on the list directly, you can go to the National Do-Not-Call registry (http://donotcall.gov).

Please note that Access America does not telemarket residential customers.


Access America
673 Emory Valley Road
Oak Ridge, Tennessee  37830
865-482-2140


Copyright 1996-2015
Last Updated:  March 6, 2015