Access America Telecom Management

We Know Telecom!

Do you need help managing your telecom assets, MACD (moves/adds/changes/delete), working with carriers, managing bills, verifying bills and matching to contracts for wireline and wireless?  Does your staff know the difference between a 1FB, 1RQ and a DS1FG? More importantly, do you want them to know the difference or would you rather have them working on something else?

If so, we can help

Our company has been in the telecom business for 28 years. We know telecom. If you want help, call us at 800-860-2140 or 865-482-2140. We can handle your services and work with carriers for provisioning so that you don’t have to, saving you time and do it for less so that you can save money. If your telecom is anywhere from simply an annoyance to you or seemingly completely out of control, call us and regain control of your spending and your provisioning.

Access America Telecom Management Services

Telecom Management
Telecom Expense Management

Access America will work with your carriers:

• Ordering (taking the order from you, verifying the order and the specifics so that the right service is ordered through the carrier)
• Provisioning (we will make sure the process flows and that the correct service is provisioned and works and is billed correctly)
• Trouble calls (we will take trouble calls from you and/or your employees and manage the trouble interface with the carriers so that the trouble is resolved quickly and efficiently)

Access America will work with you:

• We will work directly with your employees for MACD or through a central contact at your location(s).  Either way you will be kept completely informed of all changes and will maintain control of all orders and changes.
• We will provide you with up-to-date information as to the status of requests for MACD, order status, provisioning status and trouble status

Access America has experience with multilocation customers and complex services:

• Government - City, County, State and Federal
• School Systems - Extensive experience with the Universal Service Administration (Universal Service Fund, E-Rate) since 1996 and with school systems with multiple locations including elementary, middle, high school and administration.
• Business - Banks, Manufacturing,  Non-Profits, Utilities
• We have dealt with everything from POTS, ISDN, PRI, T1, DS3, Centrex, alarm circuits, monitoring lines for water towers, extension lines to press boxes at football fields, elevator phone lines,internet circuits, including DSL and cable, T1 and more.  If you've got it, we've seen it.

Try us, we think you’ll like our professionalism, our thoroughness, and our ability to make your organization more efficient.

Call Access America today:  800-860-2140  or 865-482-2140 and regain control of your telecommunications.